Placing an order on-line is scary for some people - especially when ordering a wheelchair. Please feel free to email questions or call our customer service staff. If we don't know the answer to your question, we will find it. We want to be sure what you are ordering is what you want and need.

Safe shopping is guaranteed while you shop at The Access Store! Plus, under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, The Access Store, will cover the entire liability for you, up to the full $50.00. The Access Store will cover this liability only if the unauthorized use of your credit card occurred due to no fault of your own from purchases made at The Access Store. You must notify your credit card provider in accordance with its reporting rules and procedures of any unauthorized use of your credit card. If you feel more comfortable, you can enter your order, then call us or fax us to complete your order.

PRIVACY

Privacy is a priority and we are committed to protecting your privacy. Access store does not sell, lend, or rent our customer information. This includes our on-line customers as well as our catalog customers. If you want to be removed from our mailing list or do not want to receive email announcements or special offers, just let us know and consider it done.

At The Access Store & The Access Store, we are committed to protecting your privacy both before and after the purchase process. We use the information we collect to process medical equipment orders and to provide a more personalized shopping experience. Please read on a more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, billing and shipping addresses. (Credit card number & expiration date are all processed securely through PayPal. Please review their privacy policies.) This allows us to process and fulfill your order and to notify you of your order status.

When you submit a request, the information you provide is only used to contact you.

We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new The Access Store services, and special offers we think you'll find valuable. If you would rather not receive this information visit the registration page to change your preferences.

LINKS TO THIRD PARTY SITES

The The Access Store Website may contain links to third party websites ("Linked Websites"). The Linked Websites are not under the control of The Access Store and The Access Store is not responsible for the contents of any Linked Website, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. The Access Store is not responsible for webcasting or any other form of transmission received from any Linked Website nor is The Access Store responsible if the Linked Website is not working properly. The Access Store is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The Access Store of the website or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Websites.

Any dealings with third parties (including advertisers) included within the The Access Store Website or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. The Access Store shall not be responsible or liable for any part of any such dealings or promotions.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the The Access Store Website, you will not use the The Access Store Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the The Access Store Website in any manner which could damage, disable, overburden, or impair the The Access Store Website or interfere with any other party's use and enjoyment of the The Access Store Website. You may not attempt to gain unauthorized access to The Access Store’s computer systems or networks, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the The Access Store Website.

LIABILITY DISCLAIMER

The information, products, and services included in or available through the The Access Store website may include inaccuracies or typographical errors. Changes are made periodically to the The Access Store website and to the information therein. The Access Store and/or its respective suppliers may make improvements and/or changes in the The Access Store website at any time. Advice received via the The Access Store website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your circumstances.

You specifically agree that The Access Store shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received. You specifically agree that The Access Store is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights. You specifically agree that The Access Store is not responsible for any content sent using and/or included in the The Access Store website by any third party.

In no event shall The Access Store and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, arising out of or in any way connected with the use of the The Access Store website, whether based on contract, tort, negligence, strict liability or otherwise.

CHANGES TO THIS POLICY

The Access Store reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.